|
April 26, 2012
I just wanted to drop you a quick note saying how great Nelida Flores' customer service has been in the past week...Nelida was wonderful from the get-go, advised me on exactly what I needed to do and helped in getting the necessary documents to the appropriate parties on your end and the fence project was approved same day. I was obviously impressed and grateful for such a quick turnaround...
Mark (Homeowner)
___________________________________________________________
April 12, 2012
Ok, thank you and I want to pass along the same compliment I shared with Melissa, I have worked with many management companies over the years ... and I have to tell you that the level of service and professionalism at ACM is outstanding. Thanks again Lisa.
Alan (Homeowner)
___________________________________________________________
March 14, 2012
Karl,
I would really like to say that I appreciate James. He is a fantastic liaison and has been great at communicating with us. I really appreciate this.
Thanks again,
Ben (Homeowner)
___________________________________________________________
February 22, 2012
Don a special thank you from the OTP Board for all of your work on helping us obtain a loan from Alliance - you have gone way beyond the norm for us and we really appreciate it.
Judy A. (Board Member)
___________________________________________________________
February 22, 2012
On behalf of the OTP Board - we thank you for all of the work you have done with the CSR contract. We look forward to the roofing/gutter work to begin and having ACM as our partner in this endeavor. Thanks again.
Judy (Board Member)
___________________________________________________________
September 25, 2011
Hi Mary:
Recently at my mom's building, the power went off and emergency work was done by ComEd. I wanted to thank ACM for the great response and attention to this matter, particularly Bill from ACM. He was there all through the day and really on top of the fact that restoring my Mom's electricity was a priority due to her need for her oxygen machine to be powered.
Mary D. (Homeowner)
_____________________________________________________
September 14, 2011
To All:
I was part of the team that interviewed, three years ago, various management companies to manage our community and ACM was chosen.
I truly think they are the best at what they do, that is manage properties.
Ed (Board Member)
_____________________________________________________
August 9, 2011
Dear Mr. Karl:
I just finished working with Doris regarding accessing the website to work with my account...I wanted to let you know how helpful, courteous, and efficient she was in teaching me to sign-up and and guiding me through the process.
I have owned the property in Fairfield Village for six years now and want to thank ACM for the great job in managing.
Sincerely,
Kathleen (Homeowner)
_____________________________________________________
August 10, 2011
Dear Becca:
Thanks! Your guy did an excellent job on the gutter cleaning...Very courteous and thorough. Well done.
Yours truly,
W. Janninck (Homeowner)
_____________________________________________________
July 26, 2011
Dear Valerie:
I can't begin to thank you for everything you have done, and continue to do, for us at Three Fountains. Beginning on Saturday with my first 3:00 am phone call to you until late that afternoon, your help has been immeasurable. Homeowners who were unable to enter the 3 feet of water in the garage to remove their flooded vehicles were so thankful that you drove them into the garage to retrieve their vehicles! Your efforts undoubtedly saved several vehicles that may not have had a chance, otherwise. Just knowing that you were, and continue to be, here to help answer homeowner questions and concerns, as well as direct th Board's efforts to clean up and restore normalcy, is a relief to us all. Your support, advise and presence during this clean up has been, and continues to be, a wonderful asset to the Board and homeowners.
Thank you so much for everything you've done and will continue to do!
Sincerely,
Linda (Board Member)
__________________________________________________
|
