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With continuous annual growth of our business, we are always looking for talented and experienced team members to better serve the needs of our Clients and Customers. ACM is an equal opportunity employer.
Email your detailed resume with salary history and current requirements to Directions to American Community Management, Inc. Basic skills for all position levels are: SKYLINE 2007 software experience preferred along with Microsoft Office XP Professional particularly MS Outlook Word & and MS Excel required. Pleasant, helpful and positive attitude with high work ethics. Keen interest in and ability to provide Total Customer Service. Able to pass drug screen, background check and basic office, computer and technical skills test, as well as qualify for strict bonding requirements. Good computer literacy with working knowledge of Windows XP. High personal moral standards and unquestionable personal integrity. Experience in working within a fast-paced, team-oriented environment.
401k program Holiday
parties Mileage expense reimbursed Occasional treats and surprises Recognition for outstanding work Paid professional liability insurance Short-term disability insurance available 2 weeks vacation after 1 year; 3 weeks after 5 years Blue Cross-Blue Shield PPO & HMO insurance programs $25,000
life insurance provided free to all full-time employees An opportunity to work within a modern, high-tech environment where high quality, attention to the Customer and innovative contributions are encouraged and rewarded
Minimum three years successful experience in a busy customer service environment or call center. Exceptional typing speed and knowledge of the various components of Microsoft Office XP Professional required, particularly MS Outlook. Bi-lingual Spanish required. An always friendly and helpful professional attitude and a keen interest in serving the Customer required. We promote a Disney-like focus on the Customer and Cadillac quality. A pleasant and soothing telephone voice. Ability to handle repeated telephone calls in a most professional manner and treat each caller as someone special. High level of patience and tolerance for anxious callers. Ability to learn and understand the idiosyncrasies of many (50+) different Clients including their particular rules and regulations.
Greet walk-in customers, resolve their issues and answer their questions in such a way so when they leave, they are happy about the experience. Coordinate parking permit programs by keeping accurate records and enforcement of rules. An ability and proven know-how to 'WOW' our Customers and provide them with the very best of attentive, compassionate and caring service. Ability to competently handle multiple projects with interruptions. Ability to compose correspondence and accurately process 65 words per minute. Other requirements include high personal moral standards and unquestionable personal integrity. Educational preferences include an Associates degree or equivalent experience and professional training in principles of Customer Service. Position reports to the Team Leader, Customer Care. Hours: Vary, M-F Excellent Salary and Benefits. Part-time positions available as well.
Full-charge accounting professional with a minimum 5 years accounting experience in a community association management company REQUIRED. Requires an exacting attention to detail, familiarity with property-based accrual accounting systems - specifically, Skyline v3.6 or Skyline 2006 experience preferred - and thorough understanding of accrual accounting. MS Excel familiarity should be second-nature, and familiarity with Windows XP Pro and Microsoft Office XP Professional; familiarity with Windows and Novell network administration preferred. You will be required to supervise, coordinate, train and cross-train and develop the accounting staff, ensure accuracy and productivity, and direct and control workloads while maintaining strict time lines in producing accurate and timely financial reports; closing monthly and yearly financial periods; accurate data entry of invoices; tracking of major capital projects and contract pay-outs; maintenance of journal entries and processing payables checks. Should be prepared to reconcile numerous bank statements and close the financial periods of multiple properties per month on schedule. This is a hands-on, working supervisor position. Other duties include coordinating the annual budget and coupon ordering process, implementing special assessments, developing requests for proposals for significant bank loans, maintaining close working relationships with Board Treasurers, banks, independent auditors and financial planners, and maintaining Company books, receivables and payables, and payroll. Should be a good trainer in order to develop existing accounting clerks and manager in order to expand their scope of responsibility and value to the Company. Familiarity with training of inexperienced Board members in principles of accounting a plus. Close interaction with Clients is a daily routine that must be handled with the utmost of care, consideration and understanding. Other requirements include high personal moral standards and unquestionable personal integrity. We promote a Disney-like focus on the Customer and Cadillac quality. Our Clients have come to expect the very best in financial accounting, advice, and planning and you become the focal point in maintaining our high standard. Academic requirements include a Bachelors Degree in Accounting, Master's Degree preferred, CPA preferred. Bi-lingual Spanish a plus. Position reports to Vice President, Accounting. Excellent Salary and Benefits.
Multi-site Community Manager - Full-time and Part-time Minimum three (3) years experience in the local condominium management market. Apartment management and other real estate professionals need not apply. Thorough knowledge of the Illinois Condominium Property Act, the Illinois Not-For-Profit Corporation Act, interpreting Balance Sheets and Income Statements, researching and assembling annual budgets and financial forecasts including the integration of reserve studies into annual budgets, high proficiency in Microsoft Office XP and good typing skills required. Proven ability to bid, manage and control multiple minor and major building and grounds renovation projects; perform weekly inspections of managed Communities; write comprehensive management and other reports; provide Boards of Directors with innovative ideas and solutions; interact well with Board Members, Owners, professional advisors, contractors and public officials. Must be highly organized and able to work independently. We promote a Disney-like focus on the Customer and Cadillac quality. Other requirements include high personal moral standards; unquestionable personal integrity; attendance at night-time Board meetings; the ability to speak in public; remain objective on issues of debate; maintenance of a professional demeanor and composure; a friendly, helpful, pro-active, positive and trusting attitude; good computer literacy; and desire to maintain professional certifications by means of outside seminars and training programs. Bachelor's Degree or equivalent experience preferred, Master's Degree a plus. Preference also given to those certified as CPM, ARM, CMCA, PCAM. Bi-lingual Spanish preferred. Position reports to the Vice President, Management Operations. Excellent Salary depending on portfolio size, experience and maintenance of quality levels, and Exceptional Benefits. Part-time / work from home positions also available at a reduced portfolio size.
Definition: Under general supervision of Management, performs, and coordinates technical and office administrative duties in support of the Management staff, including the provision of varied office and support duties and heavy word processing; may at times supervise clerical and other support staff projects, and perform other duties as assigned. Other requirements include high personal moral standards and unquestionable personal integrity. We promote a Disney-like focus on the Customer and Cadillac quality. This position is distinguished from other administrative support classes in that the position provides coordination, organization and heavy word processing support to the Management and Accounting Staffs. Responsibilities require the exercise of independent judgment, technical knowledge of overall Company and Client activities. Examples of Key Duties: (Duties are illustrative and not inclusive. Individual assignments may vary.)
Qualifications:
Minimum 3 years accounting experience, preferably in a condominium association management company. Requires an exacting attention to detail, familiarity with property-based accrual accounting systems - specifically, Skyline 2006 property management software experience required - and thorough understanding of fund accounting and automated payroll systems. Excel familiarity should be second-nature, and familiarity with Windows XP and Microsoft Office XP Professional a must. You will be required to maintain strict time lines in producing accurate and timely financial reports, accurate data entry of invoices, tracking of major capital projects and contract pay-outs, maintenance of journal entries and processing payables checks. Should be prepared to reconcile numerous bank statements and close the financial periods of multiple properties per month on schedule. Other duties include researching investment products, maintaining close working relationships with Board Treasurers, banks, independent auditors and financial planners, and coordinating work with accounting staff. Familiarity with training of inexperienced Board members in principles of accounting a plus. Close interaction with Clients is a daily routine that must be handled with the utmost of care, consideration and understanding. Other requirements include high personal moral standards and unquestionable personal integrity. We promote a Disney-like focus on the Customer and Cadillac quality. Our Clients have come to expect the very best in financial accounting, advice, and planning and you become the focal point in maintaining our high standard. Academic requirements include a Bachelors Degree in Accounting, Position reports to Manager of Accounting. Bi-lingual Spanish a plus. Flexible working hours including evenings. Excellent Salary and Benefits. Part-time positions available as well.
Organized and personable individual needed to file records and reports, make copies, scan documents, open and distribute mail, replenish supplies, affix labels, stuff envelopes, fold letters, answer telephones and perform some word processing and data entry. Typing speed should be a minimum of 35 wpm. Works with all departments. Accuracy is extremely important in this position. Basic knowledge of Microsoft Office required and should have the ability to use various office machines including facsimile, copier, scanner, folding machine, postage machine. Must be able to read English and recognize small type. Should be able to lift boxes up to 50 pounds and push rolling files up to 100 pounds. Bi-lingual Spanish a plus. Flexible working hours including evenings. Excellent Salary and Benefits. Part-time positions available as well.
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