ACM Community Management is a leading provider of townhome management services in the greater Chicago area. Rather than dedicate your own time to managing your townhome community, gain peace of mind and security by putting our experienced team to work in your townhome community.Our staff understands the needs of townhome communities as well as the ways that townhomes differ from CONDOMINIUMS and communities of single-family homes. We work only with privately owned townhome associations, never with rental communities.
As a townhome management company, we pride ourselves on delivering complete services so you can save time and enjoy your life. Since we use a team approach, our clients have multiple qualified personnel providing hands-on management. Our company is so committed to excellence in CUSTOMER SERVICE that we provide continuing education opportunities to our staff.
There are many companies that offer townhome association management throughout Chicago. Our exclusive focus on privately owned communities, our professionalism and our attention to detail in everything we do set us apart from other service providers.
- ONLINE SERVICES: Today’s homeowners want to get information, pay bills and make service requests online. We bring convenient web services to townhome communities. Rather than pay a developer to build a web portal, then spend hours trying to update your website or create an announcement, use our simple portal. Residents will love the convenience of reporting maintenance issues, checking townhome information, viewing the resident directory, and even chatting in neighbor discussion forums!
- CUSTOMER CARE: Townhome residents need an easy, secure way to report problems and get services. Our customer care team staffs the phones 12 hours a day, Monday through Friday, increasing responsiveness and resident satisfaction. Our emergency answering service runs 24/7, so your residents can report emergencies whenever they occur. Our customer care team speaks English, Spanish and Polish to serve the needs of townhome owners throughout Chicago.
- FINANCIAL MANAGEMENT: We offer accounting and financial management services to help your townhome association operate smoothly. It’s critical that the townhome board has accurate financial information when evaluating spending decisions, balancing the budget, and authorizing home improvement and community upgrades. We can prepare custom financial reports, create year-end budgets, offer assessment collection and electronic bill pay, and help townhome residents access property tax appeal services.
- PROPERTY MANAGEMENT MAINTENANCE: Your residents deserve to have clean and attractive yards, common areas, walkways and driveways. From pressure washing or repainting buildings to efficient storm cleanup or seasonal landscaping, our team keeps your townhome looking its best while preserving the value of privately owned properties.
- COMMUNITY MANAGEMENT: Our community managers deliver one-on-one service to your townhome community. Enjoy a professional, knowledgeable and personable community manager who can help your townhome run smoothly, while providing services that help your board stay on top of management, marketing, resident services and much more.
CONTACT US to learn more about our services for townhome association or discuss your needs with our team. Complete the online request form or call (630) 620-1133 to speak to ACM Community Management personnel who understand the unique needs of townhome communities.